Refund and cancellation
Effective Date: 1 August 2023
Thank you for choosing devrittick.com for your custom website design, development, and maintenance services. This Refund and Cancellation Policy governs the terms and conditions under which refunds and cancellations are processed by Rittick Mondal (referred to as “I,” “me,” or “the Developer”). Please read this policy carefully before making any purchase or engaging my services. By using my services, you agree to the terms outlined below.
1. Refund Policy
1.1 Website Design and Development Services: a. Initial Deposits: A non-refundable deposit may be required before commencing any website design and development project. This deposit covers the initial planning and preparation work for your project and is non-refundable.
b. Milestone Payments: For larger projects, payments may be divided into multiple milestones. Once a milestone is completed and delivered, any related payment is non-refundable.
c. Final Payments: Once the website design and development project is completed, and the final product is delivered, any remaining payment becomes non-refundable.
d. Refunds in Exceptional Cases: In exceptional cases where the Developer is unable to complete the project as agreed or fails to meet the project’s requirements, a refund may be considered for the uncompleted portion of the project, as determined by the Developer.
1.2 Maintenance Services: a. Monthly or Annual Payments: Payments for maintenance services are non-refundable once the maintenance period has commenced.
1.3 No Refunds After Delivery: Once the final product or service is delivered to you, no refunds will be issued.
2. Cancellation Policy
2.1 Website Design and Development Services: a. Cancellation During Initial Phase: If you choose to cancel the website design and development project during the initial planning phase, any initial deposit made is non-refundable.
b. Cancellation After Project Commencement: If you decide to cancel the project after it has commenced, any milestone payments already made are non-refundable.
2.2 Maintenance Services: a. Monthly or Annual Services: For monthly or annual maintenance services, you may cancel the subscription at any time. However, no refunds will be issued for the remaining period of the subscription.
3. Procedure for Refunds and Cancellations
3.1 Refund Request: To request a refund in exceptional cases, please contact me at firstname.lastname@example.org with the details of your request.
3.2 Cancellation Notice: If you wish to cancel a project or subscription, please notify me in writing at email@example.com.
4. Contact Information
If you have any questions or concerns about this Refund and Cancellation Policy, please contact me at firstname.lastname@example.org.
By engaging my services, you agree to comply with this Refund and Cancellation Policy.
Last updated: 1 August 2023